Got a gripe? Airport construction project officials set up hotline for Kenner residents, business owners

The company in charge of building a new terminal at Louis Armstrong International Airport in Kenner has activated a telephone hotline where residents and business owners near the construction site can report problems and ask questions.

The hotline number is (504) 444-6001, Kenner officials said in a news release Wednesday.

The release said project managers will monitor the hotline and consult with airport, Kenner and regional officials to address questions.

As of Wednesday, residents could send text messages to the number, and they also can email questions about the project to hotline@hgbm-jv.com. Officials said voicemails can be left at the hotline number as well.

A joint venture called Hunt-Gibbs-Boh-Metro is building the so-called North Terminal. Completion is expected by 2018.

The 760,500-square-foot terminal will add 30 gates to the airport. The project also includes a new 2,000-car parking garage, a central utility plant and a ground transportation staging area.

Airport officials’ plans also call for a $17 million on-site hotel as well as an $87 million off-ramp from Interstate 10 that may not be completed until the next decade.

Business owners and residents in the neighborhoods adjacent to the airport have expressed concerns about whether the area’s roads can handle the expected increase in activity during construction.

Officials have tried to assure them that the infrastructure will be able to handle the construction-related work, but they promised to set up the hotline to stay on top of any issues that may arise.

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